Name: Andrew
Industry: Pet Equipment
Cooperation period: March 2025
The customer is a smart pet products brand based in Germany, mainly selling mid-to-high-end smart pet devices for the European and North American markets. In order to meet the trend of "less attendance" in modern family pets, they plan to develop an integrated pet feeder with regular rationing, automatic sealing and intelligent control, which is mainly suitable for dry food for cats and dogs. The core goal is to ensure the freshness of the grain, prevent moisture and insects, and achieve stable discharge.
1.Low noise requirements: pet owners have high requirements for the comfort of the home environment, and the feeder needs to run quietly to avoid disturbing the pet or family members.
2.High precision of quantitative control: the amount of meals must be accurate to avoid too much or too little to cause pet diet disorders.
3.Adaptability to humid environment: Feeders are mostly placed in the kitchen or corner, and the motor is required to have good moisture-proof sealing.
4.High torque and low speed output: It is used to drive the screw discharge system, which requires high torque to run smoothly and avoid material jamming, grain jumping and other phenomena.
BG Motor provided a low-noise and high-precision geared motor solution with the following key configurations:
Model:BG28BLDC Series (Φ28mm Brushless Geared Motor)
Voltage specification: DC12V
Speed range: 20~60RPM (customized adjustable)
Output torque: ≥0.8N.m, suitable for dry food propulsion structure
Noise index: ≤40dB, extremely quiet operation
Protection level: IP65, moisture-proof and dustproof sealed structure
Supporting components: integrated encoder + driver board to achieve timing + quantitative control accuracy <±5%
In line with the customer's structural design, the motor easily drives the screw propeller for automatic meal serving and stirring to prevent blockage, and supports remote control of mobile APP and
low-energy operation in battery-powered mode.
Provide motor performance test report and life assessment report, and support product certification (CE, ROHS)
Provide one-to-one technical guidance and cooperate with customer debugging in the development stage
After the motor is delivered, a 12-month warranty period is provided, and overseas customers can choose DHL/FedEx to send samples quickly
In the batch stage of the follow-up project, special needs such as customized shaft shape, wiring harness length, and clutch installation are supported
With BG Motor's geared motor system, the customer's feeder products achieve the following goals:
Feeding accuracy increased to >96%
Noise complaint rate reduced to <1%
The moisture-proof grain storage is stable for 3 months without mildew
The product was successfully launched on Amazon in Germany and offline pet chain channels, and the monthly sales exceeded 10,000 units in the first month
BG Motor insisting on producing the best quality motors for our customers.