Client Name: Thomas
Industry: Conveyor belt manufacturer
Cooperation time: January 2025
In the high-pressure environment of international airports, every second counts. For one of our European clients—an airport logistics integrator serving multiple EU terminals—the requirement was clear: a high-reliability, high-durability motor solution for their newly upgraded automated baggage conveyor systems.
After evaluating several suppliers, they selected BG Motor for one critical reason: proven performance in continuous operation environments.
The customer required a motor that could handle long hours of continuous operation, maintain stable performance, and meet strict European standards for noise, safety, and reliability. Their target was to enhance the automation level and stability of the baggage handling process while reducing maintenance frequency.
1. The project presented several technical and operational challenges:
2. The conveyor system required motors that could run continuously for 20+ hours daily without overheating or declining in performance.
3. The motors needed to provide high starting torque to move luggage from a complete stop under full load.
4. The airport environment demanded low noise and vibration levels to ensure a quiet, smooth operation.
5. Limited installation space required compact motor designs.
6. All products had to comply with strict international certifications such as CE, FCC, ISO9001, and ROHS.
The client also emphasized the need for long service life to reduce downtime and avoid frequent motor replacements in the field.
BG Motor provided a customized permanent magnet DC motor with planetary gear that fully met the customer’s technical and operational requirements:
The motor was designed for long-term continuous operation, achieving over 10,000 hours of tested service life.
Our engineering team optimized the commutator and brush system to ensure reliable performance under extended loads, reducing maintenance frequency.
To address the noise requirement, we supplied motors with noise levels below 40 dB and minimal vibration, suitable for public-use environments like airport terminals.
We offered a compact motor with a customized shaft, mounting flange, and IP54 protection level to match the client's conveyor system design.
All motors were delivered with CE, FCC, ISO9001, and ROHS certifications, meeting the full compliance requirements of the European market.
BG Motor's R&D team worked closely with the client's engineers during the prototyping and validation phase. We provided motor drawings, sample testing support, and real-time technical feedback to ensure smooth integration.
To ensure long-term performance and smooth operation, BG Motor provided a complete after-sales service plan, including:
Technical documentation and installation manuals
Real-time remote technical support
Spare parts recommendation for preventive maintenance
On-demand customization for future upgrades
Our local distributor in the EU region also ensured fast response and parts availability, further strengthening our client’s confidence in working with BG Motor.
Over 200 units of BG’s PMDC motors have been installed successfully across multiple airport conveyor systems in Europe. Since deployment, the motors have run reliably with no recorded failures. The client has reported smoother baggage transfer, reduced noise levels, and a significant drop in system maintenance workload.
By choosing BG Motor, the client secured not only a reliable product but also a technical partner capable of providing tailored motion solutions and long-term service support.
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