The customer is a smart vending machine manufacturer from the United States, and its main products are high-end vending machines that integrate refrigeration, payment recognition, intelligent cargo lane recognition and cloud remote control. The application environment of the customer's products is mainly in airports, office buildings, and shopping centers, and the following comprehensive requirements are put forward for the motor:
High-frequency operation capacity: up to 300-500 times per day;
Ultra-quiet operation: used in public places, the operating noise must be controlled within 40dB;
Precision drive control: involving multiple actions such as lifting system, rotating cargo lane, and delivery structure;
Long life, low maintenance: the life of the motor is expected to reach ≥20,000 hours, avoiding frequent replacement;
Integrated solution: Motor, gearbox, encoder, and drive module need to be integrated.
1.Compact structure with limited installation space
The internal space of the vending machine is limited, which requires the motor to be small in size and high in torque, and support multi-angle installation.
2.High requirements for motor control accuracy
The equipment involves precise positioning of goods and precise opening and closing of automatic doors, which requires fast motor response, high speed/position control accuracy, and extremely low error tolerance.
3.Noise and vibration are tightly controlled
Especially in night mode, the operating noise is required to be less than 50dB, and the vibration of the motor and deceleration mechanism needs to be minimal to avoid user interference.
4.There are various driving forms, and the requirements for matching are high
The equipment includes multiple actions such as vertical lifting, cargo lane rotation, slide rail delivery, automatic door control, etc., and each module has different requirements for speed, torque, and voltage.
5.Compatible with remote fault diagnosis
The customer wanted the motor to be connected to its remote operation and maintenance platform to support encoder signal backhaul and operation status detection.
We provide customers with a comprehensive solution based on "DC brushed planetary gear motor + DC brushless motor + control system integration", which is as follows:
Model example: BGZYT110
Speed reduction ratio: customizable from 1:10 to 1:300
Torque output: 2~12Nm, freely matched according to load
Speed control range: 30~300RPM
Maximum output power: 50~150W
Structural advantages: Planetary gear transmission, transmission efficiency is as high as 90%, small size and large torque.Built with EMC anti-interference module, passes EMI/EMS testing stably
Applicable actions: the shelf moves up and down, the shipment roller rotates, and the operation is quiet and stable
Model example: BG-BLDC60-24V-3000RPM + Encoder
Control mode: Closed-loop control of external drivers/support PWM/RS485 signals
Speed range: 500~5000RPM, flexible speed regulation
Lifespan up to: >20,000 hours, maintenance-free design
Support feedback encoder: Accurate positioning control can be achieved, error control is at ±1°
Noise level: Actual measured operating noise ≤50dB
Applicable actions: Automatic door opening and cargo push mechanism moves quickly and accurately
Driver support functions: current limit, overload protection, position feedback
Communication protocol: It can be connected to the Modbus/RS485 system to realize remote monitoring
System cascade control: realizes the logic of linkage of multiple motors
Custom installation structure: shaft center diameter, length, D-shaped flat position, fixed hole position 100% matching customer mechanical interface
Customized working voltage: 12V/24V/36V/48V optional, meet different power supply systems
Protection level selection: IP44~IP65 dust and waterproof level, adapting to hot and cold/humid environments
Noise processing optimization: adopts high-precision gear + rubber buffer washer design to control vibration transmission
Lifetime verification: Passed 5000 hours of continuous operation test, comply with CE & ROHS certification requirements
Technical docking service: Provide detailed 3D drawings, electrical connection drawings and selection solutions in the early stage of the project, one-to-one engineer service
System joint commissioning support: assist customers in completing the debugging of the entire machine and the optimization of motion curves
Remote fault analysis: Running abnormalities through running data log analysis
Backup plan guarantee: Once the on-site plan is not adapted, the motor parameters and model support will be switched for free within 48 hours.
Spare parts reserve plan: Provide regular spare parts supply for customers overseas markets to ensure delivery stability
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BG Motor insisting on producing the best quality motors for our customers.
